When we use the term 'genitals' we are referring to the complete vaginal area. This device is not recommended for users with certain health conditions, so please make sure that you read the contraindications found in the Infinity user manual. Thanks! In addition to optical light energy found in HPL, our new eHPL technology uses galvanic energy to open your pores, allowing the Infinity to treat thick, stubborn hairs right at their root even more effectively. All of our hair removal products use the same great HPL (Home Pulsed Light) technology and follow the same treatment schedule for the same results. The bikini line is a common treatment area for Silk'n users, however you must be careful when getting too close to the genital area. Another great benefit of having your pores temporarily opened: when you apply your creams or moisturizers, immediately after your hair removal session, these products will absorb better in to the skin which helps provide softer, rejuvenated skin! Users with thicker and darker hairs may feel slightly more, but this subsides once the hair removal session is completed. Hello Kiran,The Infinity does have a 60 day return guarantee so that if you are not completely satisfied with the product, you can return for a refund within the 60 day timeframe. Why it is not recommended to use while nursing? Check with your physician or pharmacist to confirm that it will not be contradicative to the Infinity treatment which uses galvanic energy and optical light. What is the waranty for infinity Do you delivery in province of Quebec Thx. Here are the savings you can enjoy on hair removal, anti-aging, microdermabrasion devices, and more: Savings of up to 50% off Free Shipping Free Silk'n Trim Our ⦠Why I cannot connect my infinity hair remover to the Silk\'n App? Unfortunately, our Silk'n hair removal devices are not effective on blonde/white or grey and some shades of red hairs. Will this product work for dark brown skin, or, is it only for Europeans and some Asians? For those that find they have aggressive hair growth (i.e., hair that grows in quickly), you can treat once a week. If the root has pigment it may still work. The Infinity does not have a programmed set of flashes, it is designed to last a lifetime of treatments. One reason may be lighting. The Infinity has been put through rigorous testing to ensure safe, long-term operation. To minimize pain. Silk'n Flash & Go uses IPL and is effective, relatively pain-free, efficient, and a great option for lasting home hair removal. Treating the neck area, however, has been proven to be quite successful for men – leaving a natural appearance. As I get older I also have hard white hairs that it doesn\'t touch. It is also important to prepare your skin by shaving the area prior to treating - shaving clears the hair off the skin but keeps the follicle and root in tact for treatment. If there is hair on the surface of the skin, it will simply burn the hair off and not get to the follicle, leaving the treatment ineffective. White blonde or white hair for sure won’t work.The device requires pigmentation in the root for the light to find the hairs, and so without pigment the treatments are ineffective - the Infinity will work on some blonde or grey hair if there is still a little pigment in the root. I have an almost 10 year old light colored scar on my knee from a past knee surgery. It is always recommended to test each area at each level to find the level that is most comfortable for your skin. The Infinity is suitable for both women and men. Once the areas was clean and dried I plugged in the Silkân and opened the app. The Cleaning box is available to purchase through our Customer Support team. The 2 year warranty ensures that if you have any technical issues with your device in the first couple of years, we will exchange it for you at no extra cost. It is not recommended to use Silk’n on genitals (male or female). For your convenience, this device has five energy levels that can be set according to your own sensitivity and tolerance. You can treat weekly, although this does not guarantee faster results it may help increase the chances of catching the hairs in the active growth stage. Does it work on light hair as well on dark hair candidates? 3) does the charger come with interchangeable international plugs? To pulse, press the treatment surface against your skin. Treatments 8+: Treat as needed until desired results are achieved. eHPL technology can achieve long-term hair removal results at a fraction of the energy level used in professional light-based hair removal equipment. It is important that you don't treat the same area of skin more than once per hair removal session as this increases the likelihood of adverse effects. I purchased from HSN the machine you introduced last year and found out it doesn\'t work on white hair, so I returned it. We are proud to introduce Silk'n Infinity's eHPL™ technology which uses pulses of light to permanently remove undesired hair growth without stubble, ingrown hairs, redness or other irritation. Press the pulse button. When the device is turned on, the energy level is automatically set to level 1 automatically. What is the different between with cleansing box or without? Thanks. I\'m patiently waiting for my Silk\'n to arrive in the mail and I\'m excited to try this product. Is there any harm in using the infinity too often? The pink wants it is write 150 000 pulses but we don\'t know for that one ! Please could you provide some further information about use on Afro-caribbean skin tones. When you see hair growth between treatments this may either be hair going through the ejection phase in which it will naturally fall out or it may be new hair growth arising from a dormant phase. Can my husband use the infinity laser device to deal with hair that grows on the sides of the ears (Helix and Lobule)? After what age is this hair removing tool recommended for teenager girls? What is the ReVit Essentials? The devices sold on our official website are designed to last a lifetime, you will never have to worry about replacing your cartridge. On average, it takes 10-14 days for hair to get in to the Anagen phase - this is the only phase in which the treatment is effective. Treating the same spot more than once is not necessary. A typical full hair growth cycle may take 18 to 24 months. IV or V on the Fitzpatrick scale. I\'m a blond and I know that is a big deal in hair removal. You can still use the Silk’n App as a reminder of when to do your treatments but it cannot pair to your device. The result leaves you with silky smooth skin with a radiant glow. S'il y a des poils à la surface de la peau, il les brûlera tout simplement et n'atteindra pas le follicule, laissant ainsi le traitement inefficace. Is there a 60 day money back guarantee on the infinity? We do not recommend treating the genital area but consider completing a full bikini - which will be very close, but not a full Brazilian. We offer a two year manufacturers warranty if the device is purchased through our official website. All Silk’n hair removal products are designed for body hair removal anywhere from the face (below the cheek bone) down. Can I use it every week after the 8th treatment until I reach the desired effect? I am pale with very dark hair and would love to use on my bikini line. I have seen some of these types of products that only last for a certain amount of usages. One reason may be lighting. You may also wish to cover the area with material that will not absorb the light such as a white cloth or white medical tape during treatments to avoid accidentally flashing over the area. It is not recommended to use Silk’n on nipples and genitals (male or female). Itâs ideal for facial hair removal (such as upper lip hair removal), men's back hair removal and treating other targeted areas of the body. I am interested in purchasing this device, but am wondering if I\'m a good candidate. is this safe and easy to use for facial hair?especially for chin and face sides? Other exceptions may apply. It is not recommended to use Silk’n on genitals (male or female). Our Silk'n hair removal devices are not effective on blonde/white or grey and some shades of red hairs. This is completely normal. We don’t recommend you use it on white hair, as results will be minimal. Using the device on skin that has been recently exposed to sunlight can result in adverse effects such as blisters and skin color changes (hyper- or hypo-pigmentation). You may also wish to cover the area with material that will not absorb the light such as a white cloth or white medical tape during treatments to avoid accidentally flashing over the area. In addition to optical light energy found in HPL, our new eHPL technology uses galvanic energy to open your pores, allowing the Infinity to treat thick, stubborn hairs right at their root even more effectively. I would, however, use on my face. The Infinity does not require a replacement cartridge. The Glide uses HPL technology but has less # of flashes therefore would be ideal for treating small areas or someone who has done professional treatments, looking to do maintenance. After a few seconds the ready/skin tone warning indicator light will turn on again and start blinking slowly when pressed against the skin. Treating any area with the Silk'n devices that is dark in color or has more pigment can result in adverse effects such as blisters and skin color changes (hyper - or hypo-pigmentation). Silk and Go Express or Infinity. The Flash&GO Express and The Infinity are able to reload faster than other technologies, allowing for more pulses in a shorter amount of time for speedy treatments. Is there a 60 day money back guarantee on the infinity? Bonjour, j\'aimerais utiliser le infinity sur mes avants-bras, mais je ne désire pas raser mes bras ou utiliser une crème dépilatoire avant les traitements. How many pulses is the unit good for? Keep pulsing or gliding until you have covered the target area. By continuing we assume that you are consenting to all cookies on silkn.com Website. Please refer to the Fitzpatrick scale found on our website to ensure you are a suitable candidate before purchasing. Yes you can shave in between treatments. I have a Sensepil and am trying to decide if I should upgrade. I have thick, blond and dark brown hair on my chin and use a razor almost every morning to get rid of it. Freckles are not an issue because they are light is pigment and spread out as well as superficial. Once/week or more or less? If you think your skin tone falls within the suitable range, you should still use your device with caution; we recommend doing a couple of test flashes with each level, on each area that you plan to treat. I have been using Flash and Go Express for over 2 years and still have to use it every 2 weeks in several areas of my face and neck. All of these methods remove the follicle, thus compromising the results. The Infinity is also able to reload faster than other technologies, allowing for more pulses in a shorter amount of time. Can I use this once a week on thicker coarse hairs or is it unsafe to use more than the every other week mentioned in the guide? We deliver anywhere in North America. This beauty tool is ideal for use with lighter skin tones (I to V on the Fitzpatrick Skin Tone Classification Scale, see diagram) and brown-to black hair and may work on blonde, grey or red hair if there is enough pigment. All of our hair removal devices can safely be used on any facial area below the cheekbone (sideburns, cheeks, jawline/chin, upper lip) and most other areas on the body. Can this product connect of Silk\'s app using bluetooth? Now it doesn't work any more. For this reason you must shave as opposed to waxing or plucking the hairs, or using chemical depilatory creams. You want to make sure the device is treating the root of the hair in the follicle not the hair on top of the skin. All of our hair removal devices can safely be used on any facial area below the cheekbone (sideburns, cheeks, jawline/chin, upper lip) and most other areas on the body. Another reason Silk'n claims to have a leg up on the competition is the Infinity's quartz bulb, which the company says reloads pulses faster than other brands. Hi. The Infinity should not be used if you have a history of skin cancer or areas of potential skin malignancies. The Infinity also has the additional Galvanic energy which will temporarily open your pores and allow the HPL energy to penetrate to the root better - this is especially great for those who are treating hair that is coarse and thick. The infinity is available to purchase by visiting your local Shoppers Drug Mark. The Infinity is our hair removal device. For this reason we recommend shaving as opposed to waxing or plucking the hairs, or using chemical depilatory creams. The bikini line would be considered skin along the lower abdomen and between the legs that is exposed by bikini style undergarments. Always start at energy level 1. The Bluetooth feature is not compatible in North America however, you can download the Silk'n app to help track your treatments. This means you can keep using the Infinity in Summer months for top-ups to keep your skin smooth. On average, you should start to see results - bald spots in the area(s) you are treating - around the 6th session. S'il y a des poils à la surface de la peau, il les brûlera tout simplement et n'atteindra pas le follicule, laissant ainsi le traitement inefficace. It depends on the length of the stubble. is it less quality or some other issue? Work in rows either across or down the treatment area. You will get the same results from all of our hair removal devices. Iâm excited about the fact that I am already seeing results! I am pale and I find my 15 year old silkn gets ride of dark hair. We do not recommend using our hair removal devices on darker skin tones.Our hair removal devices use HPL technology and the flash that is emitted looks for the first pigment before converting in to heat. You will see a bright flash of light and simultaneously hear a popping sound, which is a normal noise for the device. Hello! Our hair goes through different stages throughout our lifetime - the Infinity successfully disables hair when it is in the active (anagen) phase. All of our hair removal devices can safely be used on any facial area below the cheekbone (sideburns, cheeks, jawline/chin, upper lip) and most other areas on the body. What is the return policy. This energy also stimulates your skin to improve circulation and tone, while allowing for optimal absorption of post-treatment lotion -- perfect for those who struggle with dry, irritated skin. You can shave in between treatments. One of our reps will be more than happy to help you. Our built-in skin color sensor prevents the device from turning on if the skin tone is too dark to treat. I ended up returning them both and getting my money back since I literally saw -no- results after 3 months for silk'n and 2 for Tria (using once a week, 2x the frequency they suggested). We do not recommend waxing, plucking or using an epilator, these methods remove the follicle, thus compromising the results. Does it get ride of light and dark hair? Our hair removal devices are not effective on blonde/white or grey and some shades of red hairs. Although there is still stubble on my left leg, it is far less and a lot more smoother than my right leg which I left untreated. How does the Cleaning Box work? The Flash&GO Express and The Infinity are able to reload faster than other technologies, allowing for more pulses in a shorter amount of time. I see the other products have a return policy, does Infinity have it too? In addition to optical light energy found in HPL, our new eHPL technology uses galvanic energy to open your pores, allowing the Infinity to treat thick, stubborn hairs right at their root even more effectively. If i'm traveling to country which has power outlet off 220-240volt. NOT ONLY THE LINE. Results vary with individuals depending on many factors - for example, skin tone, hair colour, energy level being used, area being treated. Our hair removal devices sold on our website are designed to last a lifetime, you will never have to worry about replacing your cartridge. How does the Infinity differ from the BellaFlash Pro Hair Removal System? Also, hair grows in three different stages and only hairs in an active growth stage will be affected. Hi. The Infinity also has an added energy - Galvanic energy which opens up the pores, allowing HPL energy to treat thicker, coarser hairs more effectively. What\'s the difference between flash &go Express & infinity hair removal device? https://silkn.com/pages/returns. This is a built-in safety sensor which stops the device from emitting a light pulse if your skin tone is too dark for treatment. If you do not want to shave your face, you can also clip or trim the hair as close as possible to your skin using cosmetic scissors or an electric trimmer before treatments. Can this machine do the work or I have to shave for it? How many pulses does this give out? Some recommended ways to treat are exfoliating the skin regularly and using a good razor for shaving. My cheeks have fuzzy/ fine hair. Thank you. If you do not want to shave your face, you can also clip or trim the hair as close as possible to your skin using cosmetic scissors or an electric trimmer before treatments. 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