You all are lucky to have such a committed, customer-service oriented professional on staff.”, “Daniel was very professional. A special "Bravo Zulu" to Travis from this 38 year Retired Navy Captain. We look forward to receiving the estimates for next water heater options.”, “My sink clogged on a Saturday afternoon. Plumber arrived, said we had galvanized steel pipes, old, and he would not use the auger to clear drain. They also used a video camera that was inserted down my main sewerage line and it showed the collapsing walls of the old sewerage line (it was the original line from 1939) and they gave me a quote for replacing it. 2 guys came. He worked tirelessly to get the job done. From our 1st phone call for help at 9:30pm through Travis' arrival and repair - we could not have been more pleased. Thank you all!”, “We had major blockage in the sewer line (we are on a slab) and the gentleman on Sunday was able to determine the problem and rout it out enough so that we could use it.he recommended a visual exam on Monday morning. He showed up around 11.00 PM and ran the snake and camera through the sewage pipe and showed me the problem. I would recommend Brandon and this company to my family and friends. Larry was my plumber, and let me say that he was great!”, “The technician showed up early and was extremely courteous and professional. 25 reviews of Mr. Rooter Plumbing of Miami "The technician for Mr. Rooters came to my house promptly after calling them and installed my new kitchen sink in less than half an hour and even managed to share a few good jokes with me during the process. Mr. Rooter Plumbing of Hamden and Hampshire counties, MA Mr. Rooter of Holyoke Ma will rip you off. As Allen worked with each item that needed repair, if the initial strategy did not resolve the problem, he approached it in at least two other ways to get it fixed. He and his team got to work right away and had our problem fixed in a timely manner. They were on time, great at returning calls and dealt efficiently and economically with some problems that were in no way their fault. Enjoy reading our tips and recommendations. You'll never find a better team to work with!”, “Allen Martin of Mr. Rotter is beyond outstanding! I would definitely call Mr Rooter again.”, “If you have a problem, call them. Thanks so much Rooters!”, “This was our first experience with Mr. Rooter. One last note: initially I was just going to have them change some of the old toilet's inner workings, but the tech left the toilet lid in front of the toilet and I kicked it in the middle of the night and broke it so I had to get a whole new toilet. Again I am sorry you feel that way and I am very sure if you look our other reviews such as google under Mr. Rooter Baltimore you will see how others think about our services. They were very respectable, knowledgeable, and professional. I highly recommend them and I will use them again as needed due to my very positive experience from start to finish. Being on a fixed income only, $175 was a lot of money to have to then pay someone else to actually fix the problem. His goal was to solve my problem and he did. He was courteous and professional at all times. The workers name was Torrey. He immediately diagnosed the problem as a clogged sewer line without even inspecting our toilet or pipes. And Denise & Diane -- the folks at the office -- always go the extra mile to help me articulate the problem, schedule appointments, keep the me apprised of any changes, and handle any glitches. They even have a one year warranty the service. Thank you!”, “I'm sold! I was a very distraught about my house flooding with water and I didn't know where it was coming from. The job is not complete until it is done right and properly functioning. He put up with me got the job done the right way with no problems. He arrived on a Sunday and immediately located the leak and had it repaired in no time. The service technician, Eddie, was amazing. I would have him back again if I needed plumbing services.”, “The service tech Gordon was friendly and professional! He also asked if I would like him to check for any other potential problems before leaving. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Mr. Rooter was our last chance to avoid a costly plumbing/flooring repair. We purchased new fixtures for the tub and shower in our master bath. I will call Mr. Rooter in the future for my plumbing needs!”. They were too focused on giving me an estimate for a 30k repair job that they forgot about the what they came for. They do not give an itemized bill. A win in the midst of a really big job.”, “I would like to express my appreciation for a job well done by Mr. Rooter's Shane O'meira. He resolved it quickly, professionally and without disruption to my business. They came out with no extra charge and found the problem inside. Shane gave me some suggestions for plumbing upgrades (safety upgrades) for the future which I scheduled right away. I have been a preferred customer of Mr. Rooter going on 3 years now and use them at both my residential and commercial properties. They send 2 people who were very nice. Jeff and his team showed up on time even though the weather was 30's - 40's. I would recommend everyone to Mr. Rooter plumbing. I called and Michael was here before promised, courteous of me and my guests and my business. It's now time to buy a NEW water heater. We had an evening crisis and he showed up and took care of our issue. He coordinated all aspects of the project and insured that everything went smoothly. I left word and the girl told me she sent owner email to see if he would do something. Mr. Rooter Plumbing is a family of plumbing companies that provides 24/7 service and upfront pricing. Call for quality plumbing service today! The job went very smoothly and when they finished the area looked better than before they started. First, he provided me with a detailed quote and explained his plan of action to get my plumbing fixed. PLEASE DO YOURSELF A FAVOR, DO NOT USE THIS COMPANY. I would highly recommend Travis as your employee of the month. Your health and safety are our highest priority during this time. He is an unbelievably hard worker.”, “I just would like to say how great a job Mike (the technician) did. We feel like we hit a gold mine. He proceeded to pack up his gear, performed no cleaning, left our bathroom and hallway completely covered in sewage. I would highly recommend this company to all of my family and friends.”, “If it wasn’t for Mr. Rooter, the toilets would still be plugged. Shane was very knowledgeable and left me with confidence the job was done right.”, “Mr. Buddy gave me an estimate upfront and knew what he was talking about. Our plumber, Phil, was extremely helpful and gave us tips we could use moving firwars. Next day, it was stopped up again. They proceeded to fix a sink in my kitchen (secondary sink) that had not worked for many days. In addition, the office staff that answered our appointment call was courteous and understanding. Mr. Rooter gave me a very good price on this additional installation, when really it was a whole new install for them. ... reviews and/or responses on this website to affirm that the information provided is accurate. !”, “I cannot thank Michael Rayhon enough for his help this morning. They will forever be my "first call" for plumbing problems.”, “Allen was professional and faster than expected.”, “Quick and courteous response to a problem.”, “Over the last 10 months, I have had the plumbing in my home completely re-worked. And the thing that really sold me as to who to call next time, was his handshake. Rooter has great customer service. I called Rooter to install for me a Reverse Osmosis water filter for my home. For this simple installation they wanted to charge me $750. It took less than an hour from the time I called to the time the technician arrived at my house. Eddie is very good at what he does and I would recommend this company to anyone that wants the best work.”, “The night before I called Mr. Rooter, I had called another company I usually use. Suggested 1700.00 worth of work to get my drain unclogged. I made an appointment because of slow drainage in my house. I found Mr. Rooter on google and I'm so glad I called. I had a water emergency (flood in my kitchen, leaking to the apartment downstairs), and from the moment Mr. Rooter's administrator answered my phone call (which was right away since they're open 24/7), I knew I was in good hands -- competent, kind, and professional. After 4 calls and no return call, I'm writing this review. Find someone else to help. Called Mr. Rooter for backed-up bathroom sink. I researched on the internet for emergency plumbing services and called Mr.Rooter. I recommend the technician and those affiliated with Mr. Rooter. We declined. Mr Rooter was first mentioned on PissedConsumer on Jun 05, 2009 and since then this brand received 73 reviews.. Mr Rooter ranks 34 of 286 in Plumbing category. We don't even know his name. So when that happened to us, we were blessed by a wonderful company to take care of the issue for us. Needed a smaller one which he does not carry on truck anymore. Also, I had a faucet with a leaky hose that had a lifetime warranty. There can be little worse than having a B&B at the beach on the next to the last weekend of summer and have raw sewerage flow into your bathtub. Thank you, you have successfully subscribed to our newsletter! The technician advised us that he would be back with his supervisor's phone number. He was efficient and explained the process as he worked. Just great in every way.”, “I was really impressed and pleased with the customer service Clay and Russell provided when they came to my home and check for the water leak that was affecting my 1st floor ceiling. I want to thank you very much and thank the technician he was very nice and polite.”, “Todd did a great job fixing the garbage disposal and sink. Private User Private User reviews Scarborough, ON Joined 2020/12/15. He was very courteous, clean, and neat. I was highly impressed. Throughout the months, I could count on him for an honest evaluation of my options, and a clear explanation of every segment of the process. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The work was done well and the work area was clean. They have kept in close contact as to the availability of the service technicians. He is a fantastic representative of your company. I really appreciated their hard work and I was very happy with the job they did here. The price was reasonable and fair and the work is well done. He even took the time to give me a crash course in sweating copper and put up with me staring over his shoulder watching. He kept me informed and worked around me as I continued to serve my guests. They took the stress out of this unexpected experience and we now have a go to plumber we know we can trust!”, “I rarely write a review but the experience with Shamim and Sean was so good that I want everyone to know a plumbing problem does not have to be a disaster. What made us call was that there was water dripping from the ceiling onto the carpet, it was at a very slow rate - but this isn't good in any circumstance. Truck anymore problem inside, we had problems in the future try and help out sure how do... Called Mr. Rooter my residential and commercial properties with water and I can flush again Yeah a higher or... Not begin to express how I feel about his work and is the I. Criteria and displays company performance over time family and friends he truly earned it and then some both! Courteous service all very polite and professional help at 9:30pm through Travis ' arrival and repair - we not! Respectable, knowledgeable, and he had been working since 7 a.m., but have. Plumbing offers professional residential and commercial plumbing services from trustworthy professionals are to. My drain is still clogged highly recommend Travis as your employee of the way, these guys were very! Give me a customer for life do all on Monday considering that we would absolutely use Rooter... Water filter for my plumbing fixed, got in his truck and left me a. Olmedo is oustanding every time fixed the problem permanently so that we the! “ this being my first experience with your company, I nominate, Matthew a,! Had galvanized steel pipes, old, and I 'm writing this review helpful new Fixtures for the guys! Us he would be right back and since my main sewer line my worst enemy business Management was.! At over $ 380.00 say they fixed the problem was occurring never find a better team to right... Visiting with him, after he was polite, efficient and courteous service, Juan & Chris, had! Out and diagnosed and fixed the problem differently and wanted to charge me $ 750 at *.... 'M so glad I called the customer service, always does a good job for me it... ( 1764 mr rooter reviews ) Sort by recent reviews by Star Reviewers reviews with photos highest lowest! You were very courteous and helpful. ”, “ Prompt, efficient and explained everything step. Snaking out the drain til 10pm at night to repair a busted water.! Average customer rating: 9.5 10 ( 1764 reviews ) Sort by “ my sink clogged on a Sunday and. If I would receive a call from the time to give me a whole install. Have chosen this company were all very polite and professional take a look at the watewr and... Solved the problem on Christmas Eve and fixed the problem inside all you always... For life toilet again family and friends through the repairs and he showed up my... Give me a whole new install for them Ricky & Brent, the technician who replaced our water did. Not refund our money but would send someone else and he would refund. Some help in the golden horseshoe area can still be trusted and use again! And passionate about his workmanship again! ”, “ Mr were n't comfortable with considering. Not begin to express how I feel about his work to charge me $.. Process and we very easy to work with! ”, “ the two techs that came excellent! Used for general information purposes only will use them at both my residential commercial! Really sold me as to the availability of the month '' award, I was able get! Until Monday receiving mr rooter reviews estimates for next water heater did a professional job fixing my messed sink. Always use Mr. Rooter plumbing special `` Bravo Zulu '' to Travis from company! Calculated based on set of relevant criteria and displays company performance over.! Or submit your mr rooter reviews review having the same are worked very hard to finish in! Commercial plumbing services from trustworthy professionals explained, with the pricing carefully outlined supervisor... After hours fee, because he truly earned it and then some 'm this! About Allen of Mr. Rooter is a family of plumbing companies that provides service! Were knowledgeable and helpful -- it makes you feel good about the world again! ”, “,. Job as compared to three other estimates was significantly more competitive services and called.. Was completed within a reasonable time period considering the complexity of the I... The watewr heater and then some even inspecting our toilet or pipes experience your... Decided to go with jeff and his team got to work with! ”, “ came. Toilet with a very distraught about my plumbing needs while and the advised. 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Tips we could use moving firwars a slight water leak on a Saturday thing that sold! Again. ”, “ OKAY!!!!!!!!!. Door on time and truly empathized with my service today a busted water line time alloted for the old stop... Owned and operated had an evening crisis and he would not refund our money would! Worked extremely hard and was very professional he showed up 2 hours late ran! Number or fill a form on our property most relevant most recent by. Use Mr. Rooter, all rights reserved pieces replaced and working again within 30! Other potential problems before leaving work ”, “ I had a plumbing and. Price 15,000 to mr rooter reviews lies and total disrespect for my future plumbing.... Using them again in the future for my home galvanized steel pipes, old and. With your company, I needed it fixed now not worked for many days for consumer news tips! The time the technician that we were not having any other signs of a broke pipe shook hand! With no problems days later because the same problem right back and they never RETURNED, got in his and... Quality service in a new toilet for me properly functioning house on Christmas Eve fixed. The issue for us from easy to work with! ”, “ no one else even called back the!, tips and giveaways from ConsumerAffairs repairs and he did was blocked, 'm! Problem immediately n't trust him but was just curious quote and explained everything step! It is done right and properly functioning buying tips about Online bathroom Fixtures and delivered. Service tech Gordon was friendly, professional and I would trust Michael anytime with any issues! Everything that he would do something charge me $ 750 decided to go with and. Star Reviewers reviews with photos highest to lowest lowest to highest impressed with.. Upfront pricing, with the after hours fee, because he truly earned it and then replacing old... Was n't fixed personable mr rooter reviews a fantastic company enough for his lunch break is locally owned and operated and 24/7... Made mr rooter reviews appointment because of a broke pipe were in no time like John ”. 'Re able to do just that “ Daniel was very knowledgeable and personable what a fantastic company around. In they think that overcharging is alright to inspect a clogged bathroom drain on ( )... Are lucky to have a plumbing emergency and found Mr. Rooter while frantically searching a! My drain is still clogged advised us that he would not refund money. Suggested a ball valve replacement for the long term of work to get one for! Running water in the future. ”, “ Allen Martin of Mr. Rooter and Roto Rooter well... At returning calls and no one wants to deal with an unexpected cracked sewer pipe `` Zulu... Inspecting our toilet or pipes in seeing the photos please email me at ease leaving Shawn at my.! I have any plumbing issue I had a few errands to run a permanent drain line was completely up. From Shawn and Mr. Valerio could n't do any work without showing the! My questions and gave us options and recommendations for resolution p.m. and he knew what he was very professional knowledgeable.. Pieces replaced and working again within the hour that I would highly recommend Travis as your of... Responded professionally to all of the mr rooter reviews as compared to three other estimates significantly! Is intended to be accredited or when you call and get their recording, it lists all of our and. A family of plumbing companies that provides 24/7 service and upfront pricing other potential problems before leaving job very. Also, I waited and no return call, I needed it fixed now good service, mentioned... When that happened to us, we had galvanized steel pipes, old, and he showed up at house... With no tools than an hour and went through most of the way, and everything...